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Comprehension Connection Privacy Policy

Introduction

Your privacy is important to us at Comprehension Connection. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our Website (comprehensionconnection.net), use our services, or interact with us. It also outlines your rights regarding your personal data. By using this Website, you agree to this Privacy Policy, so please review it carefully. This policy applies to this Website, as well as any linked sites, apps, or products. It does not apply to external websites or services with their own privacy policies.

Use by Children

Our Website and services are not intended for children under 13, or under the legal age of a minor in your country. If you are under 13, you are not permitted to use this Website or provide any personal information. If we discover that we’ve collected data from a child without verified parental consent, we will promptly delete it. If you believe we may have information from a child under 13, please contact us at Carla@comprehensionconnection.net.

Personal Information We Collect and Use

We collect various types of personal information when you visit our Website, interact with us, or make purchases. By accepting this Privacy Policy, you consent to the collection, use, and sharing of your data as described below.

The information we collect includes:

  • Personal Data: Information that directly identifies you, such as your name, shipping address, email, phone number if added when you make a purchase, and demographic details like age and gender. You provide this voluntarily when registering, making purchases, or participating in our community features.
  • Derivative Data: Information automatically collected by our servers, such as your IP address, browser type, access times, and the specific pages you view. For mobile users, this may include device information.
  • Financial Data: Payment information such as credit card or bank details, collected for transactions. We do not store your financial data.
  • Social Networking Data: Information from your social media profiles (e.g., Facebook, Instagram) if you interact with us through these platforms. This may include your name, email, profile picture, and other public information linked to your accounts.
  • Mobile Device Data: If you use our site via a mobile app, we may collect information about your device, such as model, manufacturer, and location data.
  • Other Data: Any additional data you voluntarily provide, such as entering contests or responding to surveys.

Cookies and Similar Technologies

We use cookies and similar technologies (e.g., pixels) to track your activity on our Website, helping us understand user behavior and improve your experience. Cookies may track site usage, interests, marketing performance, and device access patterns. You can manage your cookie preferences by adjusting your browser settings or responding to cookie consent notices on our site.

How We Use Your Information

Your personal information allows us to provide you with services, process transactions, customize your experience, and suggest relevant products. We store your data and may share it with third-party processors for our legitimate business interests. We may use your information to:

  • Create and manage your account
  • Process payments
  • Deliver products and services
  • Communicate updates or new offerings
  • Send newsletters or marketing materials through our email service provider, Flodesk
  • Personalize your experience with us
  • Administer contests or surveys through Rafflecopter
  • Provide customer support
  • Analyze site trends to improve services through Google Analytics
  • Prevent fraud or illegal activity

When We Would Disclose Your Information

We may share your data with third parties under specific circumstances, such as processing payments, complying with legal obligations, or protecting our business. Key reasons include:

  • Third-Party Processing: We may share your data with third-party service providers for tasks like payment processing, hosting, and customer service.
  • Legal Compliance: We may disclose your data to comply with legal requirements, respond to subpoenas, or protect the rights and safety of others.
  • Protecting Our Business: We may use your data to investigate and resolve disputes, protect our companyโ€™s legal rights, or manage risks.
  • Affiliates & Advertisers: We may share your information with affiliate partners or third-party advertisers who assist us with promoting our products or running ads. However, affiliates must honor this Privacy Policy, and third-party advertisers must adhere to their own privacy practices.
  • Interaction with Others: When you interact on our social media accounts and ย Website, such as in forums or chat features on Facebook or Instagram, other users may see your name, profile picture, or activity history.

User-Generated Content

Any content you submit, such as comments or reviews, may be publicly visible on our Website and shared externally on social media. If a review is shared, we will use only first name and last initial to protect user privacy.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we recommend reviewing their privacy policies before interacting with them.

Other Purposes for Disclosing Your Information

In addition to the reasons mentioned above, we may also disclose your personal data in the following situations:

  • Compliance with Legal Obligations: We may disclose your data to comply with legal obligations, protect your interests, or protect the vital interests of others.
  • Business Transfers: If our company undergoes a merger, acquisition, or sale, your information may be transferred as part of that process, and we will notify you accordingly.
  • Protecting Rights and Interests: We may use or disclose your data to protect the rights, property, or safety of our company, customers, or others in cases of fraud prevention or risk management.

EEA/GDPR Users

If you reside in the European Economic Area (EEA) or another region with comprehensive data protection laws, such as under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information. These include:

  • Access: You have the right to request access to the personal information we hold about you and to receive certain details on how it is processed.
  • Rectification: You have the right to correct inaccurate personal data.
  • Erasure: You may request the deletion of your data in certain situations.
  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objecting to Processing: You can object to the processing of your data, including for marketing purposes or automated decision-making.
  • Restricting Processing: You can request that we limit the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at Carla@comprehensionconnection.net. We will need sufficient information to verify your identity before fulfilling your request, but will make every effort to respond in a timely manner.

California Usersโ€™ Rights Under the CCPA

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including:

  • Right to Know: You have the right to know what personal information we collect, use, or disclose about you over the past 12 months.
  • Right to Deletion: You may request that we delete any personal information collected from you, subject to certain exceptions.
  • Right to Opt-Out: If we ever collect your personal information through our email service, you have the right to opt-out of our newsletter list.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise your CCPA rights, please contact me at Carla@comprehensionconnection.net. We will verify your identity before fulfilling your request.

Nevada Usersโ€™ Rights

Residents of Nevada have the right to opt-out of our email service/newsletter. To submit an opt-out request, please contact us at Carla@comprehensionconnection.net or use the unsubscribe link in any email sent.

Privacy Concerns and Contact Information

If you have any concerns or complaints about your privacy or how your data is handled, please contact us at Carla@comprehensionconnection.net, and I will address your concerns in a timely manner and work to resolve any issues.

Legal Disclosures of Personal Information

Again, we may process and disclose personal information if required to do so by law or in good faith to comply with legal obligations. This includes:

  • Compliance with Legal Process: Disclosing information in response to legal proceedings, such as a subpoena or court order.
  • Protecting Rights and Safety: Disclosing information to protect our legal rights, defend against legal claims, or to prevent harm to individuals or property.

Digital Millennium Copyright Act (DMCA) Compliance

In compliance with the DMCA, we may be required to disclose user information to copyright holders who submit complaints regarding unauthorized content.

Severability

If any part of this Privacy Policy is deemed unlawful, void, or unenforceable, that provision will be considered severable and will not affect the validity or enforceability of the remaining provisions.

Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the United States, specifically the state of Virginia. Any disputes arising from or relating to this Privacy Policy will be adjudicated in the state of Virginia.

Privacy Policy Modifications and Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on this page. We will notify you via email if significant changes are made. Your continued use of the Website or our services constitutes your acceptance of any updated terms.

How to Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Email: Carla@comprehensionconnection.net

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